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These functions aren’t so different from those of previous chat apps, but Slack makes them look good (a friendly interface) and run better (speedy, reliable, with a strong search function).All of this has earned Slack word-of-mouth enthusiasm, not something generally associated with workplace software.The last thing to see in the chat record was the account managers’ boss entering the room.“As far as I know, nobody lost their job over it,” Laura says.Its default color scheme is that of a ’90s mall or movie theater (purple, pink, teal), and if you announce that you’ve completed a task, colleagues can respond with a chorus of custom emoji.A widely beloved Giphy integration allows users to express themselves via gif.
On Slack, work presents as a quasi-social game that you want to keep playing.
Slack, first released in 2013, has essentially ushered employer-sanctioned social media into the workplace.
At some point over the last year, it started to feel, at least in a certain kind of office, as ubiquitous as those other social-media giants.
One day last summer, a saleswoman was looking for a conversation she’d had with an account manager, so she typed her own name in Slack’s search bar.
She found a public Slack channel, says Laura (not her real name).